
Post-Construction Moisture and Hardwood Acclimation in a Multi-Family Project: Who Owns the Risk?
A developer delivering a 180-unit mid-rise in Austin specified pre-finished engineered hardwood in all units. The flooring contractor began installation in units on floors 3 through 8 while construction activity was still ongoing on floors 9 through 14 above. Water from mechanical pressure testing, rain intrusion through open louvers, and wet concrete above was elevating humidity in the lower floors. The flooring contractor staged materials in corridors and began installation without any acclimation period or humidity documentation. Six months after delivery, 34 units reported cupping, lifting, and finish crazing on the hardwood. Three separate parties received demand letters: the developer, the general contractor, and the flooring contractor. None had environmental records from the installation period. The case ultimately settled out of court. A simple multi-zone monitoring setup covering the staging area and installation floors would have produced the documented chain of custody that determines responsibility when failures occur.





